Recently, I implemented a new program at my office. It is called “I’m Responsible”. Each employee was introduced to the program and given a sheet of paper to sign and date stating that they too were RESPONSIBLE. What is “I’m Responsible”? It is nothing hard and nothing anyone doesn’t already know. It is not only [...]
Archive for the ‘Recent Posts’ Category
I’m Responsible
Posted by Christopher Reed on September 27th, 2009
Posted in Recent Posts 
Tags: 24 hour, 24/7, answering service, customer service, funeral home, HVAC, leadership, live answering service, plumber, receptionist, responsible, success, telephone, VA, virtual answering 
Comments OffSmall Business Saves Hundreds Each Month
Posted by Christopher Reed on September 22nd, 2009
Recently, one of my “mom and pop” customers came to me for ideas to save some money in today’s economy. They wanted to know if I had any ideas that would allow them to both save money and maintain customer service. Their small service plumbing business was doing well, but the felt they needed to [...]
Posted in Recent Posts Tags: 24/7, answering service, biz, bottom line, business help, cooling, employee expenses, heating, HVAC, mom and pop, plumber, plumbing, receptionist, save money, savings, small business, telephone, VA, virtual assistant, virtual office Comments OffHow it Works
Posted by Christopher Reed on September 9th, 2009
My staff is on duty 24/7. We are live, professional and ready to take your calls. Any hour, every day we take calls for businesses just like yours. However, I know that no two businesses are exactly alike, therefore our extensive, industry leading equipment allows us to fully customize each account according to the needs [...]
Superior Service on a Budget
Posted by Christopher Reed on September 2nd, 2009
How does a small business, in today’s economy, manage costs and still compete with their larger competition? Easy. Limit your payroll staff and outsource your receptionist work. My company has been helping the small business man or woman succeed and excel for the past 11 years. Many of my customers are service professionals with no [...]
Work ON your business, not IN your business
Posted by Christopher Reed on August 30th, 2009
In today’s hectic and volatile business climate, it is more imperative than ever that a business owner works ON his business rather than IN his business. There are far more important things to do each day than answer the phone or take messages, orders and book appointments. Nowadays, a business owner must spend the lion’s [...]
Posted in Recent Posts Tags: 24/7, appointments, business, market share, order taking, receptionist service No Comments »
